335 Privacy Policy — User Information Protection
Your privacy is a priority at 335. This policy clearly explains what information we collect, how it is used, and your rights as a user in Malaysia.
Effective Date: 1 January 2026 — This policy may be updated from time to time.
1. Information We Collect
When you register and use the 335 platform, we collect several categories of information to ensure the service runs smoothly and securely. The information collected includes:
Account Information
During registration, you are required to provide your full name, email address, phone number, and password. This information is used to verify your identity, enable login, and contact you regarding your account. You are responsible for ensuring the information provided is accurate and up to date.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), 335 collects information related to your financial transactions — including your chosen payment method (such as Boost or Touch 'n Go eWallet), transaction amount, and timestamp. We do not directly store credit card numbers or full banking details; such sensitive information is processed through encrypted payment providers.
Device & Browser Information
Each time you access the 335 platform, our system automatically records technical information such as your IP address, browser type, operating system, screen resolution, and pages visited. This data is used to diagnose technical issues, improve platform compatibility, and detect suspicious activity.
Platform Usage Data
335 records your activity on the platform — including bets placed, games played, session duration, and login frequency. This data helps us understand usage patterns, deliver more relevant content, and identify any unusual activity on your account.
2. How We Use Your Information & Cookie Policy
How We Use Your Information
Information collected by 335 is used for the following purposes:
- Account Management: Enabling registration, login, identity verification, and user account management.
- Transaction Processing: Facilitating deposits, withdrawals, and financial transaction records in MYR.
- Customer Support: Addressing enquiries, resolving technical issues, and providing assistance to users.
- Platform Security: Detecting and preventing fraud, account misuse, and activities that violate our terms of use.
- Service Improvement: Analysing usage data to improve platform functionality, boost performance, and personalise the user experience.
Cookie & Tracking Policy
335 uses cookies — small text files stored in your browser — to enhance your experience on the platform. Cookies allow the platform to remember your preferences, maintain your login session, and analyse how users interact with our pages. There are two main types of cookies we use:
- Session Cookies: Temporary cookies that are automatically deleted when you close your browser. They are used to maintain your login status during an active session.
- Persistent Cookies: Cookies stored on your device for a set period, used to remember your previous preferences and settings.
You can adjust your cookie settings in your browser at any time. However, disabling cookies entirely may affect certain features on the 335 platform.
3. Data Storage, Security & Third-Party Sharing
Data Storage & Security
All 335 user data is stored on servers protected by SSL encryption and strict access controls. Only authorised personnel have access to users' personal information, and all access is logged for internal audit purposes. We retain your information for as long as your account is active, or as long as necessary to fulfil applicable legal and regulatory obligations.
While we take reasonable security measures, no online system can be guaranteed to be entirely free from threats. We therefore encourage you to take personal precautions as well — such as using a strong password, not sharing your login credentials, and notifying us promptly if you suspect any unauthorised activity on your account.
Sharing Information with Third Parties
335 does not sell, rent, or trade users' personal information to any third party for marketing purposes. However, there are limited circumstances in which information may be shared:
- Payment Service Providers: Transaction information is shared with authorised payment service providers solely for processing deposits and withdrawals in MYR.
- Legal Requirements: 335 may disclose user information to the relevant authorities if required to do so by Malaysian law, court order, or valid legal process.
- Platform Protection: In cases of fraud or serious security threats, relevant information may be shared with the responsible authorities for investigation and the protection of other users.
4. User Rights & How to Contact Us
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via customer support within the 335 platform.
If your information is inaccurate or out of date, you have the right to request a correction. Updates can be made directly in your account settings or through customer support.
You may request the deletion of your personal data, subject to legal obligations that require us to retain certain records for a specified period.
Changes to This Policy
335 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Any changes will be published on this page with an updated effective date. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.
How to Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy — including requests to access, correct, or delete your personal data — please contact the 335 team via:
- Email: [email protected]
- Live Chat: Available on the platform after login, operating 24 hours a day.
- FAQ: Refer to the FAQ for answers to the most frequently asked questions.
Your Data is Safe with 335
We are committed to protecting the privacy of every user in Malaysia. Register with confidence or log in to start enjoying a safe and responsible betting experience.